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Hockley
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Customer comments & reviews
Customer comments & reviews
Hi Steve,
"The wood arrived yesterday and looks great. The spruce is just what I wanted, thank you!"
Tarquin
Hi,
"Firstly, I just received an order of wood from you and I’m really pleased and impressed by the quality of the wood and the care with which it was packed - I’ll definitely be back for more.
Thanks"
T. B.
"Hi Steve, I received the order today and I am super pleased. Many thanks, V"
“Hi, Steve
I received my first order from you today. It’s for my first ever guitar that I’m attempting to build. It was very well packed and couldn’t have asked for anything better or stronger. I ordered the back & sides in Ancient Oak and I was surprised at just how good it was and far better than your picture. I now can’t wait to get stared so you’ll be hearing from me in due course about my next order. “
S. B.
"I just wanted to thank you for the recent delivery I got.
The steamed pear is beautiful and everything is fantastic quality like on my last two orders.
Also many thanks for the super fast delivery and the free veneers, it's much appreciated!
All the best,"
G S
"Steve,
The wood arrived on Friday and I am delighted with what I see.
The Pearwood top is as nice as you suggested….
Thanks very much for the speedy dispatch and your help.
Regards,
Niall"
"Hi Steve,
Just wanted to let you know that my latest order arrived and again the contents are absolutely fabulous. I can honestly say that the neck blanks are as good as anything I have purchased before and the finger boards are stunning.
Thanks again…..until my next order.
Regards"
Simon
"Hi Steve
Thanks for the email, the wood arrived today and looks great in person. I'll be sure to place another order before too long!"
James
"Wow, that's fantastic service. Thank you, Steve. Looking forward to receiving them"
Regards
Andrew
Hi Steve
"The wood has come well packed as always. Top quality stuff. Many thanks."
Geoff
"Dear Steve, I got everything today, a day early than expected:-) all came perfect and the veneers and spruce board looks great. waiting for the next time to buy from you! Thanks again!"
T M
Wood arrived with my son in Sheffield next day. And you matched the maple neck and fingerboard beautifully.
Delighted with the woods, and your personal and very friendly service.
First time with you but will not be my last.
Tony.
Soundboard arrived already, in perfect condition. Thanks for the great service.
Cheers John
Hello Steve ,
Got the Mahogany today, excellent service as usual!
Many thanks
Martin W.
“Hi Steve,
My Order was received today. Very securely wrapped, the contents were in perfect order.
Now the fun can really start. :) let the dust fly...”
S.B.
“Dear Steve,
The wood has arrived. I am very happy with the high quality of it all and the care with which it was packed.
many thanks.”
GN
“Steve,
This is the first order with you for B&S and soundboard materials. Superb stuff, really fast delivery and not a mark on the timbers anywhere.
Previously been impressed with your brace material but the B&S are even better - will be back.
Cheers”
Francis
“Hi Steve, Thanks for such a quick reply!
That's incredibly kind of you, I'm very impressed with your customer service, thank you!
Thanks again, you've made this a very pleasant experience,”
Matt
"Hi Steve
The bodies arrived today and they are Beautiful!! THX!
Best Regards",
W. W.
"Hi Steve,
Although I have been purchasing from you for many years, I just had to write and thank you for the quality of the tone woods and services received. When purchasing from photographs and descriptions it is reassuring to receive such quality services and the best tone wood available. My latest consignment arrived ahead of schedule lovingly wrapped and above my expectations.
Thanks again, I place another order very soon
Kind regards
Simon"
Hi Steve,
All arrived safely yesterday - many thanks.
And thank you for the free extra mahogany sides and neck blank.
Much appreciated
Rob.
“Hi Steve, received the blanks and started working on them. Very happy with the product so far”
A.S.
“I received the binding strips - everything looks good. Thank you. Cheers,
Ross”
“Hello Steve
The materials arrived in perfect condition. Very good packing! Nice woods and thank you for your kind service.
Regards
Jan“
"Hi there,
I purchased a Bog Oak back and sides set and a couple fret boards and bridge blanks from you. I wanted to express my gratitude. The stuff looks phenomenal!! I can't wait to build with it.
I'm thinking about making a neck out of bog oak. Do you have access to neck blanks?
Thank you,"
Robert R.
Hello,
"I just wanted to share some pictures of an 8 string I've just completed for a customer.
The guitar features a Rocklite Ebano fingerboard. I am completely in love with this material, enjoy!
Kind regards from Switzerland,
Patrick"
“Hello Steve
The materials arrived in perfect condition. Very good packing! Nice woods and thank you for your kind service.
Regards
Jan“
"Steve, The shipment arrived safely today. I like what it see. I’ll let the wood acclimatize here for a few weeks before I start to work it.
Thanks again.
Mark."
“Hello Steve ,
Just a note to say a BIG thank you for “going that extra mile” !
In these times of online sales etc. It’s not easy to find a knowledgeable and reliable supplier willing to talk through a luthiers requirements.
The quality of the timber set you sent me is exactly what my customer is looking for.
Your fast and friendly service is second to none.
Best regards “
Martin White
“Dear Steve,
Just a quick message to say thank you for the wood, everything looks perfect for what I need!
I will definitely be purchasing from you again!
Until then, take care!
All the best,”
Rob
“Hi Steve,
Received it today, looks amazing.
Can’t wait to start working on this neck (ebony fretboard, koa bindings)
Thanks!
Regards,”
Daan
“Hi Steve
I received my first order from you yesterday and must say i was blown away with the quality and the packaging, i have been purchasing wood online for many years and have never had a service like you have given.
Also thank you very much for the practice pieces you included also the Ebano looks great.
I look forward to placing my next order.”
Alan
“Dear Mr. Keys,
The parcel arrived a few days later save. It was the very well packed parcel of wood ever, Thank you.
It schould be a surprise for my son who ist the luthier. We opend it yesterday and it is very amazing wood.
now my question:
How many sets of fenland bog oak do you have actual in stock ?
How many of black bog oak fretboards ?
we plan to make a order again.
is there a oportunity to get some black bog oak wood logs or pieces to cut out stripes for bindings ?( we will cut by our own)
Thank you,
best regards”
A.J.
“Hi, Steve, I've just bent the first set of ebono bindings using my modified fox style bender. As recommended, I bent them dry and was delighted with how effortless the process was. Can't wait to use them now!”
Best wishes
Pete
“Hi, I meant to send you a note when I received my ziricote order which I received within a week of you sending it to Australia.
It was the most well wrapped pack of timber I’ve received (from anyone).Thank you also for the free matching headstock material. I never thought of asking if you had any.I will certainly be a returning customer.”
Many thanks
Gerry
“Good morning Steve,
Thank you very much once again for your fantastic service, much appreciated.”
Best regards,
David.
“Hi Steve, I have been out all day, but my wife took the delivery. Wow, wow. I am absolutely blown away. I will drop you an email over the weekend and give you a call. I can't thank you enough. Thanks mate”
Simon
“The wood arrived today — thanks.
There’s some very nice stuff there. I can see what you meant about spruce making a good visual contrast with the bog oak, but looking at it I think the cedar will work well too, as the warmer colour picks up the very faint bits of brown in the bog oak.
I’ll try to do it justice!”
David.
“Hi Steve
Thanks for the delivery - arrived safe - moisture at 10% and nice pieces of wood - Many thanks
Bye for now”
Regards
P.A.
“Hey Steve
Got the shipment! These back and sides look pretty darn fab!!! Wow! Super cool!!
Very excited to get working on this project.”
J.M.
“Hi All at SW&M,
Just received my order for guitar number two. Thanks for the excellent service, great packaging( it’s a long way to Scotland!) and beautiful timber.
Getting too old for boat building I thought a guitar would be interesting to build, amazingly similar shapes, joints and problems, (though a different scale!) so the same headaches, but really nice to do. I built my first guitar with cheaper and poorer timber, big mistake, so I’ll be back to you before long.
I like your band too.
Thanks again,”
Ronald Henderson
Hi Steve, just wanted to say a massive thank you for my order, really pleased with the Purpleheart and Walnut everything's perfect. Will be in touch soon to order more.
Cheers, D. W.
Hi Steve,
Timber arrived today as promised.
Highly delighted. Now it's up to me to make something of it.
Geoff.
Hi there
I recently took delivery of some Rocklite Ebano - fretboards, binding, bridges and head plates.
I thought I'd take to the time to feedback on the product.
In short it's great, and probably the best non-Ebony replacement, as a guitar maker, I have used to date
Kind Regards
Alan.
Hi Steve,
I finally got the guitar finished! Rock-lite fingerboard a definite success. I will definitely use your product again. Thanks!
T.B.
Hi Guys
Just wanted to say a big Thank you!
The Rocklite arrived today and a pleasant surprise to get some samples of the Rosewood Rocklite too!
Many thanks
Alan
Hi Steve,
I just received my order of fretboards and I must admit, I’m really pleased with them. My current intern from Sweden recommended them to me and told me that this material is also very good for binding. I want to ask if you sell this material in larger sizes so that I can make my own binding out of it? I see you make your own binding but I do so many custom projects that its handy for me to make my own.
Thanks for making a great product.
R.K.
Hi,
I have just been viewing your website and finding out about Rocklite which I am very impressed by. I love that this product and as I'm in the processes of setting up to produce my own guitar range, I have decided that going forward, I would like to use Rocklite exclusively for all my fingerboard, bridge and bindings needs.
Regards
Jon
"Steve,
Kudos on the Sundari! If I didn't know better I would think it was Indian Rosewood!
Thank You,"
P. C.
“Hi Steve,
I just got back from vacation,
And the package had arrived meanwhile. (UPS was co-operative) I just wanted to thank you, the wood was exactly what I thought it would be according to your grading specs and very high quality.
I am very happy with it and will buy more wood from you in the future! Extra points from the great packaging, too!
Thank You!
Cheers,”
JV.
“Hi,
I would just like to thank you so much for getting these out to me so quick, especially as you were out of the country looking at wood in the mountains when I phoned you :). Hope you had a safe trip back.
I would also like to thank you for the free piece of wood you included, what a lovely gesture and very much appreciated and it will come in handy.
Thanks for everything
Kind Regards”
DS.
“I have been really enjoying using this material :-) “
best,
VB
“Hi there,
Just bought a fretboard and veneer and am very impressed! Thank you”
Best regards,
Mark
“Hi Steve
Just wanted to say great sale /delivery and your packing if only I could make guitars as good as that!
Cheers”
SB.
“Hi Steve
Money sent, thanks very much. Really appreciate the service and will be back for more :-)”
Best
SL.
WOW!
just got my shipment, fantastic stuff!! the rosewood is amazing, thank you for the samples. You are definitely onto something with this material. Let me know when you have the bigger headplate material and I'll pick some up.
thanks again!
VB
“Hi Steve
I've discovered another good feature of rocklite. Just did a re-fret and the fretboard did not chip at all when removing fretwire.”
Roy S.
“Hi
I received my order of a couple of bass fretboards and a couple of headstock veneers, thank you, they arrived safely. I am very pleased especially with the Sundari board, I'm amazed how good it is, to be honest unless I compare side by side it's near impossible to tell it from the real thing. I have been a cabinet maker for a lot of my life and have used a lot of Rosewood, so I'm not easily fooled, so, well done and how you did that is beyond me.”
CP.
“Hi,
I got my wood yesterday and it is really super. I'm very happy, thanks a lot guys.
But I have a question about some strange wood what was inside the box. I assume that it was supporting the cocobolo to get it safe here. But I think it is good enough to make some end gaft or...
Untill next time,
Kristjan”
Thanks for the Rocklite, Steve.
“Loving this material so far, I think we may be using lots of this in the future!”
LC.
“Dear Mr Keys
Thank you for such swift service - the head veneers arrived safely here in France today.
Please let me know if we owe you any more for the postage.
Best wishes
M V.
“I'm really looking forward to trying this new material out on our guitars.
Regards,”
Lee C
“Hi Steve I got the fingerboard, looks very interesting. I machined it out on my cnc and it machines very well! I would be interested in trying this material out for my archtop guitar tail pieces too sometime.
One very satisfied customer!
thanks!”
VB
“Hello Steve,
Thanks again for your time this afternoon. I've had a long think about both of the wide fingerboard blanks and think that I'll need to swap for a piece of your rocklite instead. The 8 string guitar I'm building really needs a black fingerboard!
Are you in your workshop tomorrow?
Best wishes,”
Manfred
Hi Steve
this Email is to let you know that the two ebony sets have been delivered yesterday in good condition. Very well packed and protected for shipment, thanks a lot.
N E.
“Dear Steve,
I received the 3 ebony fingerboards today, they are great.
Many Thanks,”
Orson
“Hi,
Following the advice of Jacky Walraet, from the CMB in Belgium, I've used Rocklite for the bridge of a Stauffer copy. I appreciated working with this material.
Best regards,”
SB.
“Hi Steve .
That Rocklite product is amazing! . I started a cue with it and I can't believe how nice it is to work with.
I have one more shaft ready so could I please order another set of pre-cut splices please ?
Thanks”
PN.
Hi Steve,
Thanks for sorting that out and the postage refund.
The mahogany is of a very good quality and the cut is great.
Cheers,”
Theo
“Hello,
I am a massive fan of rocklite, but notice you do not do violin, viola, or cello fingerboards...
I am specifically after cello fingerboards and would be happy to buy in bulk
Thank you, “
Hannah
“Hi,
I recently ordered 2 blocks of spruce bracing stock and just wanted to drop you an email to thank you for the quick processing of the order and the extra couple of pieces you put in the package..
Expect my custom in the future, I'm very pleased with the timber and your service..
Thanks again.”
LP.
“Hi Steve
Just wanted to say great sale /delivery and your packing if only I could make guitars as good as that!
Cheers”
SB.
“Hi Steve,
The sets just arrived .. beautiful !!!
Thanks again. I will check on what you have in stock in the future, great service and quality !!!!”
TK.
“WOW!
just got my shipment, fantastic stuff!! the rosewood is amazing, thank you for the samples. You are definitely onto something with this material. Let me know when you have the bigger headplate material and I'll pick some up.
thanks again!”
VB
“Hi Steve - and all the best for 2018.
It's sensational stuff. I love it.”
'e'
“Hi
I received my order of a couple of bass fretboards and a couple of headstock veneers, thank you, they arrived safely. I am very pleased especially with the Sundari board, I'm amazed how good it is, to be honest unless I compare side by side it's near impossible to tell it from the real thing. I have been a cabinet maker for a lot of my life and have used a lot of Rosewood, so I'm not easily fooled, so, well done and how you did that is beyond me.
Anyway, many thanks and I think I will be buying many more over the years to come customers willing.”
CP.